For returns and refunds, all sales are final unless the item is defective or damaged.

If the item is defective or damaged, contact us here and we will evaluate the issue and correct it promptly.

Our 1-Year Warranty gives you 365 days from the date of delivery to request a one-time replacement for any product defects.

All orders will be shipped out within 3-5 business days.

*There may be extended shipping times during busy seasons such as Father's Day & Black Friday/Christmas*

If purchased using Buy with Prime, we offer fast, free delivery. (Two-day depending on location)

No, we do not currently offer shipping to Canada or any countries outside of the United States.

Our oak whiskey glasses come in an Uncharred or Charred finish.

Uncharred: Preserves the flavor of your bourbon & whiskey

Charred: Mimics drinking from an inside of a whiskey barrel. Elevates the bourbon & whiskey experience.

Dimension of glass: 3.5" x 3.5"

Liquid Capacity: Approximately 11 oz.

• Hand wash only with mild soap and water (never let it soak)
• Do NOT place in the dishwasher, microwave or fridge
• Avoid hot beverages as they may damage the wood
• Do not leave liquids sitting in the glass for extended periods (4+ hours)
• You can apply a blend of 100% food-grade mineral oil & beeswax every once in a while to help protect/preserve the glass.

- You can use the Oaksip glass for a variety of drinks: Wine, Whiskey, Scotch, Rum, Soda, Mixed Drinks, etc

- Fits large round and square ice cubes. Highly recommend using our Charred Oak Whiskey Stones ice cubes to elevate your drinking experience!

Our 1-Year warranty gives you 365 days from the date of delivery to request a one-time replacement for any product defects.

Please contact us here if there's an issue. We will evaluate the issue and correct it promptly.

If you purchased using Buy with Prime, you can process your return/replacement through your Amazon account.

• Buy with Prime offers a seamless and familiar shopping experience for our customers.
• Enjoy the same Amazon benefits such as fast and free shipping and easy returns.
• Use your Amazon account to complete your purchase.
• Orders placed using Buy with Prime are tracked through the customer's Amazon account.
• Returns are handled through Amazon's return process, making it easy for customers to return items if necessary.
• We follow Amazon's return/refund policy if using Buy with Prime. Otherwise, all sales are final.

The Midwest!